RETURN INFORMATION
DID YOU RECEIVE A DAMAGED ITEM?
If you believe an item arrived visibly damaged,
that item must have been thoroughly inspected at time of delivery
before signing for the product. The driver is required to wait while
you inspect the product. If you determine the product is damaged, the
shipment should be rejected. If you find the item to be in satisfactory
condition, you should accept the item and make note of the visible
damage on the bill of lading.
If you
receive a unit and find damage after the driver has left then we must
be notified within 24 hours of receipt of the unit to qualify for a
replacement unit.
Please notify returns@elegantappliance.com.
